Effective Date: December 22, 2025
Last Updated: December 22, 2025
Welcome to Peak Advisers LLC (“Peak Advisers,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website (www.peakadvisers.com) and the services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Services Provided
Peak Advisers provides QuickBooks consulting, financial advisory services, business consulting, software sales, training, and related professional services to businesses nationwide. Our services include but are not limited to:
- QuickBooks setup, migration, and consulting
- Software sales (QuickBooks Online, Desktop, Enterprise, Intuit Enterprise Suite, Payroll, Payments)
- Fractional CFO services
- Cash flow management and strategic business planning
- Training and ongoing support
- Third-party software integration and sales (Bill.com, Transaction Pro, Avalara, etc.)
2. Software Subscriptions and Pricing
Intuit Enterprise Suite & QuickBooks Products
When you purchase QuickBooks or Intuit Enterprise Suite products through Peak Advisers, you are subject to Intuit’s terms and conditions in addition to these Terms. For current pricing, subscription terms, and Intuit’s official return policy, visit:
- Return Policy & Money-Back Guarantee: quickbooks.intuit.com/return_policy
- QuickBooks Pricing: quickbooks.intuit.com/pricing
- Terms of Service: Contact us for product-specific terms and conditions
Key Subscription Terms:
- Annual subscriptions require payment for the full 12-month term
- Pricing is subject to change at renewal based on current Intuit rates
- Discounts offered at the time of purchase typically apply to the first billing period unless otherwise specified
- 60-Day Money-Back Guarantee applies to QuickBooks Desktop software and annual QuickBooks Online subscriptions (does not apply to monthly QBO subscriptions or renewals)
- Cancellation policies vary by product—contact us at (303) 801-4772 for specific details
Consulting and Professional Services
- Services are billed based on agreed-upon rates, project fees, or retainer agreements
- Payment terms are specified in individual service agreements or engagement letters
- Hourly rates and project fees are subject to change with 30 days’ notice
- Unused retainer balances may be refunded upon request (processing time applies)
3. Payment Terms
- Payment is due according to the terms specified in your invoice or service agreement
- We accept credit cards, ACH transfers, and checks
- Late payments may be subject to interest charges of 1.5% per month (18% annually) or the maximum rate permitted by law
- Services may be suspended for non-payment until accounts are brought current
4. Refunds and Cancellations
Software Products:
Refund policies for QuickBooks and third-party software are governed by the respective vendor’s terms. We will assist you in processing refund requests where applicable.
Consulting Services:
- Services may be cancelled with 5 business days’ written notice
- Payments for completed work are non-refundable
- Project-based fees may be prorated based on work completed
- Retainer agreements may have specific cancellation terms outlined in your engagement letter
5. Client Responsibilities
By engaging our services, you agree to:
- Provide accurate, complete, and timely information necessary for us to perform services
- Maintain confidentiality of any passwords or access credentials we provide
- Notify us immediately of any unauthorized use of your account
- Comply with all applicable laws and regulations
- Maintain appropriate backups of your financial data
- Review and approve deliverables in a timely manner
6. Professional Standards and Limitations
No Rendering of Tax or Legal Advice
The information and services provided by Peak Advisers are for business consulting and financial system management purposes. We are not a licensed CPA firm, law firm, or registered investment advisor.
- Our services do not constitute tax preparation, legal advice, or investment advice
- Any tax or financial information we provide is for informational purposes only
- You should consult with a licensed CPA, attorney, or financial advisor for specific tax, legal, or investment advice
- We do not provide audit, attest, or assurance services
Accuracy of Information
While we use reasonable efforts to provide accurate and up-to-date information:
- We do not warrant that information is error-free or complete
- Information on our website may not reflect the most current developments
- We are not responsible for errors in third-party data or software
- You are responsible for reviewing and verifying all work product
7. Intellectual Property
- All content on our website, including text, graphics, logos, and software, is owned by Peak Advisers or our licensors
- QuickBooks, Intuit, and related trademarks are owned by Intuit Inc. and used with permission
- You may not reproduce, distribute, or create derivative works from our content without written permission
- Client work product and deliverables become your property upon full payment
8. Confidentiality
We maintain strict confidentiality of your business and financial information in accordance with our Privacy Policy and professional standards. We will not disclose your information except:
- As necessary to provide services
- With your explicit consent
- As required by law or court order
- To our service providers under confidentiality agreements
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Peak Advisers is not liable for indirect, incidental, consequential, or punitive damages
- Our total liability for any claim shall not exceed the fees paid by you for services in the 12 months preceding the claim
- We are not responsible for losses resulting from third-party software, services, or system failures
- We are not liable for damages resulting from your failure to maintain data backups
- We are not responsible for business decisions made based on our consulting recommendations
This website and our services are provided “as is” without warranties of any kind, express or implied.
10. Indemnification
You agree to indemnify and hold harmless Peak Advisers, its employees, and affiliates from any claims, damages, or expenses arising from:
- Your breach of these Terms
- Your violation of any law or regulation
- Your misuse of our services or website
- Inaccurate or incomplete information you provide
11. Third-Party Links and Services
Our website may contain links to third-party websites and services (Intuit, Bill.com, Transaction Pro, etc.):
- We do not control or endorse third-party content
- Your use of third-party services is at your own risk
- Third-party terms and privacy policies apply to those services
- We are not responsible for third-party products, services, or actions
12. Website Use and Account Management
Password and Account Security:
- You are responsible for maintaining the confidentiality of your account credentials
- We cannot change your password for you—use the “Forgot Password” feature to reset
- Account email addresses cannot be changed—create a new account if needed
- Notify us immediately of any unauthorized account access
Prohibited Uses:
You may not:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Transmit viruses or malicious code
- Scrape, harvest, or collect user information
- Interfere with the proper functioning of our website
13. Dispute Resolution
Governing Law:
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Informal Resolution:
Before filing any legal action, you agree to contact us to attempt to resolve the dispute informally.
Arbitration:
If informal resolution fails, disputes shall be resolved through binding arbitration in Naples, Florida, under the rules of the American Arbitration Association, except for claims that may be brought in small claims court.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms. Material changes will be communicated via email to active clients.
15. Termination
We reserve the right to terminate or suspend access to our services:
- For breach of these Terms
- For non-payment
- For conduct that harms Peak Advisers or other clients
- At our discretion with reasonable notice
Upon termination:
- You remain responsible for all outstanding fees
- We will provide reasonable assistance in transitioning your data
- Confidentiality obligations survive termination
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Peak Advisers regarding our services.
18. Contact Information
For questions about these Terms of Service:
Peak Advisers LLC
Phone: (303) 801-4772
Email: info@peakadvisers.com
Address: Naples, Florida
