Starting December 13, 2019 Bill.com is adding an additional layer of protection during customer login by implementing multi-factor authentication (MFA).
This affects all Bill.com administrator roles as well as certain other Bill.com roles with permissions to pay or edit bills, or to edit payment, customer, vendor or user information.
What is multi-factor authentication?
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MFA requires the user to enter a separate and unique security code that can only be used once to log in to Bill.com in addition to a password.
Upon implementation of this change, individuals assigned to these impacted roles will be prompted at login to provide a mobile phone number to receive the MFA security code by text, or any phone number that can receive a call for the verification code.
For users who have already set up MFA for Bill.com, no updates are required but the user will be prompted for the MFA security code at login.
For more detailed information please refer to these articles in from Bill.com:
How to Setup MFA
Frequently Asked Questions
MFA for International Phone Numbers
Troubleshooting MFA
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